Self Introduction Email

To: Dr Uma (IF_uma_Jayaraman@singaporetech.edu.sg)

From: Jansen Lim (1801885@sit.singaporetech.edu.sg)

Date: January 24, 2020         

Subject: self-introduction

Dear Dr Uma,

           I would like to take this opportunity to introduce myself to you by email. My name is Jansen, a Year 2 Hospitality Degree undergraduate from Singapore Institute of Technology (SIT). Prior to joining SIT, I graduated from Temasek Polytechnic with a diploma in leisure and resorts management. During my diploma I was given the opportunity to intern in the Front Office and Public Relations departments at The Residence Mauritius, handling a wide range of international guests’ requests.

            Formerly, I was part of the Ritz Carlton banquet crew assisting in ballroom and business events. During national service, my tenacity and professionalism landed me an important role of a DY S3 where I managed and assisted the S3 branch, the headquarters of the battalion. Including managing training schedule and coordinating with the respective training venues. Subsequently, Uniqlo gave me an insight into the retail industry, interacting with customers from all backgrounds. With that, I took away many commendable service qualities such as reliability and efficiency.

            In the past, I would have described myself as a loose-lipped person. My remarks were not well received and were then known to be insensitive.  However, through the years of guidance from my family and friends, I learnt to more self-aware while paying attention to the reactions of my listeners. Also, being empathetic and patient in listening to others. Maintaining a conversation with people now has become an easier task for me. I recognize that effective listening and communication is an essential element that I now focus on at work. Although I have confidence speaking in front of a small group, I feel anxious presenting to a larger group.

            Looking forward, I focus on developing my stage confidence in this module. While further advancing my knowledge about communication techniques and writing skills which are valuable to me towards achieving my goal of becoming a hotel manager.

Yours sincerely,

Jansen Lim